by Heather Rowney | Jun 5, 2025 | Finance Technology, Salesforce
Companies increasingly move to subscription and usage-based billing models as customer preferences shift toward recurring and consumption-based services. These billing strategies can provide you with scalable, predictable revenue. However, to succeed with this model,...
by Singularity Consulting | May 2, 2025 | Certinia, Salesforce
Last year, Services-as-a-Business provider Certinia launched Customer Success (CS) Cloud. Combining the power and scalability of this new platform with the brand’s already cutting-edge Professional Services (PS) solutions represents a huge step forward in customer...
by Singularity Consulting | Feb 13, 2025 | Artificial Intelligence, Resource Management, Salesforce
Effective resource management is essential for project success and organizational profitability. However, many businesses struggle to properly monitor and allocate their resources, and that is in large part due to the shortcomings of traditional resource management...
