EBOOK

Why PSA Matters

Drive efficiency and excellence in your services organization with Professional Services Automation (PSA)

In a world where remote and hybrid work is now a reality for the long term, many services businesses still try to manage services delivery and resource management using legacy, custom-built applications and spreadsheets. PSA offers a superior alternative.

A central system for managing the end-to-end lifecycle of service engagements, PSA is a modern solution for business planning, offering a consolidated view of the best services, projects, clients, and people to translate a business plan into reality.

While PSA began as a tool largely focused on enabling project- and services-driven organizations to better plan, staff, execute, and collect relevant information related to projects, it has evolved into much more than that. From multinational professional services firms to rapidly growing technology companies, today’s PSA solutions help organizations fill gaps in business processes.

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