Unlocking Seamless Solutions On the Salesforce Platform
Our goal is to provide Certinia and Salesforce implementation and support services resulting in the best possible outcomes for our customers.
Certinia PSA
Unlock certainty within your services business. Certinia PSA provides unmatched insight into your professional services business across estimating, resourcing, delivery, and accounting
Certinia ERP
Draw a straight line from your customer to your financials. Certinia ERP connects the front and back office on the Salesforce platform. Removing all ambiguity from your business.
Certinia & Salesforce Support
SaaS software is a significant business investment, so it’s critical to find an honest partner that will help you get a true return. Singularity Consulting is here for the long haul.
Our Approach
Streamlined, Timely, and Transparent Execution
Avoid scope creep at ALL costs
Here at Singularity Consulting we believe in crawling before we walk and run. This absolutely applies to adopting new software for your business. We will help you define a scope that makes sense for your business and will ultimately get you the fastest time to value.
Realistic project scheduling
We try to schedule based on the real world, but sprint to complete deliverables quickly. Iterative methodologies simply work. We iterate our build and testing tasks to ensure we are continuously making progress. Deployments can be littered with challenges, but sticking to the plan mitigates risk in our projects.
Executive alignment
Over communicate. In order to effectively manage expectations, schedules, risks, issues, deliverables, solutions, etc. we need to discuss and decide quickly. Maintaining an open and honest line of communication is a critical component to success.
EBOOK
Why PSA Matters
In a world where remote and hybrid work is now a reality for the long term, many services businesses still try to manage services delivery and resource management using legacy, custom-built applications and spreadsheets. Professional Services Automation (PSA) offers a superior alternative.
Learn how to drive efficiency and excellence in your services organization with PSA.
About Us
Achieving Singularity in Your Success
At Singularity Consulting, we unite technology, strategy, and execution into a seamless force for success. As trusted Certinia partners, we accelerate time to value, minimize scope creep, and guide you through every phase of your journey with integrity and expertise.
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Companies that deploy an integrated PSA typically realize a 32% higher EBITDA than those with a standalone PSA.
Cost savings from PSA productivity enhancements for project and resource managers
For a 100-employee services organization, with average bill rates of $200 per hour, a PSA solution can produce $2.5 million in incremental revenue annually.
Source: Why PSA Matters